SHIPPING AND RETURNS

Shipping

Orders placed online receive free shipping within the United States. Expedited shipping may be requested on an order-by-order basis within the notes field of online order placement, however expedited shipping requests will be subject to shipping costs beyond free online ground shipping. Additional fees will be determined on an order-by-order basis and will take into account order size, requested expedited shipping, and total weight of finished goods.

Returns and Refunds

If you are not fully satisfied with your product, please contact Grace Imaging and we will be happy to help. Returns and/or refunds may be issued in the unlikely event of damage during shipping or failure to receive product. Returns and/or refunds will be handle on an order-by-order basis.

Billing Terms and Conditions

Online order payment is due at the time of order placement.  Customers placing orders by phone will be invoiced for the full order amount plus shipping and taxes that apply. Payment is due upon invoice receipt unless otherwise predetermined on an account-by-account basis.

Questions

Grace Imaging Customer Care Representatives are knowledgeable and eager to help you with all of your label ordering questions. Please contact us by email at info@grace-imaging.com with any shipping and return policy questions or concerns.

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